The independent body that deliberates the Top 3 Ghana Awards each December. Three officers, convened in camera, governed by the Charter, accountable to the Ghanaian consumer.
The Board of Trustees comprises three standing officers — the Chairman, the Secretary, and a Member Trustee — supported during deliberation weeks by the Research Director (non-voting) and the Ethics Officer (non-voting).
All Board members are appointed for renewable four-year terms. Two consecutive terms is the maximum. Every member files an annual declaration of interests with the Ethics Office; any material interest in a rated company is grounds for immediate recusal from that category's deliberation.
Former Director, Ghana Statistical Service (retired 2019) · Fellow, Chartered Institute of Statisticians · Senior Research Fellow, University of Ghana Legon Institute of Social Research
Dr. Nkrumah chairs the Board, convenes December deliberations, and signs every certificate issued. Her four-decade career in Ghana's statistical and consumer research establishment informs the research discipline that underpins Top 3 Ghana. She holds a PhD in Statistics from the London School of Economics.
Partner (Retired), Bentsi-Enchill, Letsa & Ankomah · Member, Ghana Bar Association · Honorary Counsel, Ghana Consumer Protection Agency
Mr. Appiah leads the Board's legal and governance oversight. He drafted the Governance Charter v1.0, adjudicates all disputes that rise to Board review, and maintains the Register of Interests. His work at Bentsi-Enchill, Letsa & Ankomah in consumer protection and commercial litigation spans three decades.
Consumer advocate and journalist · Former Editor, Business & Financial Times · Founding member, Ghana Consumer Reporters Network
Ms. Osei represents the consumer interest on the Board. Her two decades reporting on Ghanaian commerce — and her founding role in the Ghana Consumer Reporters Network — inform the Board's appetite for rigour in sectors where consumer voices are often faint. She holds an MSc in Journalism from City University London.
The Research Director heads the Research Office — the Stream 1 (Consumer Voice Surveys), Stream 2 (Mystery Shopping), and Stream 3 (Public Digital Reputation) work. She presents data packets to the Board during deliberation but does not vote. The Director is appointed by the Chairman for a renewable three-year term and may not hold any paid or unpaid relationship with a rated company.
The Ethics Officer adjudicates written objections, maintains the Conflicts of Interest register, and investigates any suspected breach of the Charter's prohibited-conduct clauses (§13). The Ethics Officer is appointed by joint vote of the three Board members and serves a single non-renewable five-year term. The current Ethics Officer is a retired High Court judge whose identity is published in the Annual Transparency Report.
Each of the 44 categories has a three-person panel of sector experts, rotated annually. Panellists serve a maximum of two consecutive cycles. Panellist identities are disclosed in the Annual Transparency Report after the year's deliberation concludes — not before — to prevent lobbying during the research window.
The Board does not give interviews during the research cycle (2 January to 15 December) to preserve deliberative integrity. Written correspondence to the Board may be sent to [email protected], subject line "Board of Trustees", and will be forwarded by the Secretary.