Consumers Voice Ghana corresponds in writing. One email address. Read every working day. Answered within three business days by a named member of staff.
The main route for: voice-outs, entries, nominations, media enquiries, verification of certificates, research partnerships, corrections, press, and every other routine matter.
Email us →For confidential reports of breach of the Ethics Policy — pay-to-play attempts, review manipulation, conflicts of interest, retaliation. Reviewed personally by the Ethics Officer. Whistleblower identity is protected.
Report confidentially →For data subject access requests, corrections, and deletions under the Data Protection Act, 2012. Our DPO responds within 14 days.
Contact DPO →Rating bodies that accept phone enquiries from rated companies are rating bodies that, sooner or later, rate the companies who call them best. It is human nature. We have taken the choice out of our own hands by restricting ourselves to written correspondence.
Written correspondence creates a record. Records create accountability. And accountability is what a trust platform owes.
If you have a genuinely urgent matter — a live dispute, a regulatory deadline, a safety issue — write the subject line URGENT and we will respond within four business hours.