E-commerce Platforms

Rating is currently open for this category Voting closes 1 December, midnight. Time remaining: —. The Board of Trustees then deliberate 10–15 December; Top 3 Ghana Gold, Silver, Bronze awarded in E-commerce Platforms category dispatched to winners 5 January.

Rank	Company	Consumer Voices	Score	Action
1	Jumia Ghana Founding Entry	142,378 →	8.0/10	Voice Out →
2	Jiji Ghana	98,234 ↑	7.8/10	Voice Out →
3	Tonaton	78,234 →	7.6/10	Voice Out →
4	Melcom Online	52,487 ↑	8.1/10	Voice Out →
5	Shopbeta	32,487 →	7.5/10	Voice Out →
6	Kikuu Ghana	24,872 →	7.3/10	Voice Out →

Your voice on e-commerce platforms.

Have you been served by any of these companies — or one that should be on this list? Speak up. Every voice is researched, every complaint is weighed, every endorsement contributes to the Top 3 Ghana deliberation.

Voice Out Nominate a Company

Top 5 by consumer voice

Jumia Ghana

142,378

Jiji Ghana

98,234

Tonaton

78,234

Melcom Online

52,487

Shopbeta

32,487

How this category is scored

Every company in E-commerce Platforms is scored against these nine pillars, triangulated from four research streams. Below 7.0 on any pillar disqualifies Top 3 eligibility.

I.Quality of Service15%

II.Professionalism12%

III.Service Expertise12%

IV.Quality of Delivery12%

V.Customer Feedback15%

VI.Customer Service10%

VII.Health & Safety8%

VIII.Communication8%

IX.Project Management8%

Is your company not on this list? The rating pool expands with each cycle. If your business operates in e-commerce platforms and is not shown above, enter this cycle's awards or nominate yourself — entry is free and remains free.

E-commerce Platforms

Your voice on e-commerce platforms.

Top 5 by consumer voice

How this category is scored

Your voice shapes Ghana's marketplace.