🗳️ Voting is OPEN · Cycle closes 1 December, midnight · remaining · Awards dispatched 5 January
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Industry Category

Hotels — Luxury

Five-star and luxury boutique hotels.

Regulator: Ghana Tourism Authority
Companies rated: 8
Total voices this cycle: 341,646
Rating is currently open for this category Voting closes 1 December, midnight. Time remaining: . The Board of Trustees then deliberate 10–15 December; Top 3 Ghana Gold, Silver, Bronze awarded in Hotels — Luxury category dispatched to winners 5 January.
Rank Company Consumer Voices Score Action
1 Kempinski Hotel Gold Coast City Founding Entry 68,234 9.1/10 Voice Out →
2 Movenpick Ambassador Hotel 58,734 8.9/10 Voice Out →
3 Labadi Beach Hotel 48,234 8.6/10 Voice Out →
4 Marriott Accra 42,378 8.8/10 Voice Out →
5 Alisa Hotel North Ridge 38,234 8.4/10 Voice Out →
6 Villa Monticello 32,487 9.0/10 Voice Out →
7 Holiday Inn Accra Airport 28,473 8.3/10 Voice Out →
8 Best Western Premier Accra 24,872 8.0/10 Voice Out →

Your voice on hotels — luxury.

Have you been served by any of these companies — or one that should be on this list? Speak up. Every voice is researched, every complaint is weighed, every endorsement contributes to the Top 3 Ghana deliberation.

Top 5 by consumer voice

Kempinski Hotel Gold Coast City
68,234
Movenpick Ambassador Hotel
58,734
Labadi Beach Hotel
48,234
Marriott Accra
42,378
Alisa Hotel North Ridge
38,234

How this category is scored

Every company in Hotels — Luxury is scored against these nine pillars, triangulated from four research streams. Below 7.0 on any pillar disqualifies Top 3 eligibility.

I.Quality of Service15%
II.Professionalism12%
III.Service Expertise12%
IV.Quality of Delivery12%
V.Customer Feedback15%
VI.Customer Service10%
VII.Health & Safety8%
VIII.Communication8%
IX.Project Management8%
Is your company not on this list? The rating pool expands with each cycle. If your business operates in hotels — luxury and is not shown above, enter this cycle's awards or nominate yourself — entry is free and remains free.

Your voice shapes Ghana's marketplace.

Every endorsement, every complaint, every nomination feeds our independent research and informs the annual Top 3 Ghana awards. Speak up — your voice counts.

Voice Out Now →